For all books purchased there is a 60 day money back guarantee. Returns must have a return authorization. For return authorization, please email support at: info @ sunlionpublications.com.
Returns must be unopened and in resalable condition. Customer pays return postage.
https://sunlionpublications.com may, but are under no obligation to, honor requests for refunds for the following reasons:
Non-delivery of the product: Due to an issue with the mail or courier service, you do not receive a delivery e-mail from us. Depending on the price of the product, https://sunlionpublications.com may require you to first submit proof that you have submitted a report to the mail service or courier company describing the missing item;
Download issues: You have problems that prevent you from downloading the product. https://sunlionpublications.com recommends that you contact the support team for your browser provider, as https://sunlionpublications.com ensures that our software can be downloaded with all major browsers, and this problem usually arises from a customer’s issue with either their browser, firewall, or network;
Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check free samples ( in the form of video overviews, demo links, product samples, screen shots) of each type of the product offered before making a purchase.